315 Madison Ave Suite 2200, New York, NY 10017, USA
== updated review == After the massage session, I began experiencing sharp, radiating pain in my upper spine. About a week later, the pain worsened, and I saw a doctor who diagnosed it as a back injury, likely caused by improper technique during the massage. This has resulted in ongoing pain and medical bills, and it’s unclear how long the injury may take to fully resolve. After my first review, the business did reach out, apologized, refunded the session, and offered free future massages, which I appreciate. However, the damage at this point is not something that a refund or free sessions can undo. As I mentioned earlier, the therapist (Kate) repeatedly pressed directly on the spine and used her arms and elbows in ways that felt unsafe during the session. There was also a significant language barrier, which made it difficult to communicate discomfort in real time. I’ve had good experiences here before with other therapists, but this incident reflects a lack of consistent standards in training and communication. I hope the business takes stronger steps to ensure safety and qualification across all staff to prevent future harm to clients. == original review == Try to avoid “Kate” - her massage was inexperienced. Kept pushing spines instead of working on muscles, and applied pressures on wrong pressure points. Her work with fingers were fine, but she was really inexperienced on where to put pressure and how much when she was using her arms and elbows. Throughout the session, I was worried about getting injured from the massage. Also, I don’t think Kate understands English well, which adds to the frustration when trying to communicate pain during the session. (I have worked with other therapists from this place who were fine, but occasionally they have inexperienced and possibly not licensed or qualified therapists.)
Knead Bodyworks Massage NYC is a top-rated wellness center located in the bustling heart of Manhattan, offering an array of therapeutic massage services designed to cater to your every need. Nestled at 315 Madison Ave Suite 2200, New York, NY 10017, this spa near me is a haven for individuals seeking relaxation and rejuvenation amidst the fast-paced city life.
With its extensive open hours from Monday to Sunday, 10:00 AM - 11:00 PM daily, Knead Bodyworks ensures that clients can schedule their wellness sessions with ease. The establishment is renowned for its luxurious environment and expert therapists who provide a wide range of massage services, including Swedish, deep tissue, sports, and hot stone massages. Each service is tailored to promote physical and mental well-being, helping you escape the stresses of daily life.
One of the standout features of Knead Bodyworks Massage NYC is its commitment to quality and customer satisfaction. The spa near me offers a welcoming atmosphere where clients can unwind in comfort. Many customers have praised the establishment for its professional staff and effective treatments, with one visitor even noting that their headache disappeared after a 30-minute head, neck, and shoulders massage.
However, it is important to note that not all experiences at Knead Bodyworks have been positive. Some clients have reported issues with certain therapists, such as improper techniques and communication barriers. For instance, one customer shared an unfortunate experience where a therapist caused back pain due to unsafe practices during the session. Despite this, the business responded by apologizing, refunding the session, and offering free future massages, demonstrating their dedication to resolving client concerns.
Overall, Knead Bodyworks Massage NYC remains a popular destination for those seeking massage and spa services in New York City. While there have been occasional missteps, the majority of customers highlight the exceptional care and therapeutic benefits they receive during their visits. Whether you're a local resident or a visitor looking to relax, Knead Bodyworks is worth considering for your next wellness experience.
Visit Knead Bodyworks Massage NYC today to discover the perfect escape from the hustle and bustle of city life. Indulge in a therapeutic massage and embrace the journey towards relaxation and wellness.
315 Madison Ave Suite 2200, New York, NY 10017, USA
Get directions== updated review == After the massage session, I began experiencing sharp, radiating pain in my upper spine. About a week later, the pain worsened, and I saw a doctor who diagnosed it as a back injury, likely caused by improper technique during the massage. This has resulted in ongoing pain and medical bills, and it’s unclear how long the injury may take to fully resolve. After my first review, the business did reach out, apologized, refunded the session, and offered free future massages, which I appreciate. However, the damage at this point is not something that a refund or free sessions can undo. As I mentioned earlier, the therapist (Kate) repeatedly pressed directly on the spine and used her arms and elbows in ways that felt unsafe during the session. There was also a significant language barrier, which made it difficult to communicate discomfort in real time. I’ve had good experiences here before with other therapists, but this incident reflects a lack of consistent standards in training and communication. I hope the business takes stronger steps to ensure safety and qualification across all staff to prevent future harm to clients. == original review == Try to avoid “Kate” - her massage was inexperienced. Kept pushing spines instead of working on muscles, and applied pressures on wrong pressure points. Her work with fingers were fine, but she was really inexperienced on where to put pressure and how much when she was using her arms and elbows. Throughout the session, I was worried about getting injured from the massage. Also, I don’t think Kate understands English well, which adds to the frustration when trying to communicate pain during the session. (I have worked with other therapists from this place who were fine, but occasionally they have inexperienced and possibly not licensed or qualified therapists.)
Apr 10, 2025 · Sue CThis place is a little difficult to find (take elevators on the right side to 22nd floor, not all elevators go above 21). I opted for a head neck and shoulders 30 minute massage, and I had a fantastic experience. I felt welcomed and comfortable and the therapist was able to get surprisingly deep. My headache disappeared! Thank you.
Jan 09, 2025 · Phoebe RI shared my review because my friend visited your spa and mentioned that the hygiene levels were questionable. I often write reviews to highlight experiences where service is below standard. Instead of questioning the genuineness of the review, perhaps focus on improving service quality.
Jan 24, 2025 · Jessica ChhedaOne of the best couples massage I’ve had in Manhattan. Very affordable price. Loved their beautiful massage room. Therapists were very professional. Can’t wait going back
Dec 11, 2024 · Robin HoodThe most incredible divine experience! I loved loved the full body massage - my masseuse went all in and did some crazy incredibly awesome things. Would go back for sure
Jan 31, 2025 · Amrita Sood
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